Bio: I’m the Guest Experience Manager at the Greater Des Moines Botanical Garden. Master of Arts in Museum Studies, Johns Hopkins University. The opinions expressed in this blog are my own. This blog seeks to discuss how we can continue to improve museums and build better societies and individual quality of life in the process. New blog posts are published on the second and fourth Tuesday each month. I invite you to continue the discussion in the comments section or on Twitter (@museumutopia).